Thank you Proprium Pharmacy for helping me receive my medication and offering me a 0$ COPAY card .
I however had a wonderful experience when i called Proprium pharmacy. I had went to my Walgreens pharmacy and was told by the pharmacy technician that my prescription was not covered by the insurance and it was 2800.00. I declined in purchasing the medication. Now, being a pharmacy technician myself for 10 plus years i know that most of the time you can receive a override for medications not covered or they are required to use a speciality pharmacy. So i called my prescription plan and spoke with Veronica. She informed that indeed i needed to use Proprium specialty pharmacy and she connected me.
When i was connected i was properly greeted and asked how my day was going and how i could be helped. My profile was crated, and my prescription, and copayment was discussed along with how their pharmacy works. The representative whose name i am terribly sorry to have forgotten was extremely helpful and very informative. I unlike the old bag beneath me and thankful that proprium pharmacy is here to serve, and lets keep in mind that this is a new pharmacy and new services there will be things that need to be improved from time to time. Give them constructive criticism instead of tearing them down from one small mistake.
I have dealt with Curascript, ExpressScripts, and Briova in the past, and this has been the best experience for me by far. Getting a refill is quick and painless, a real person answers the phone, and I never have to wait. I am so thankful to get to deal with them, especially since patients rarely get to make a choice when it comes to which specialty pharmacy their insurance works with.
There has to be some missing information from the previous review that this disgruntled patient is not informing reviewers. It is not in any violation of HIPAA or patient confidentiality to ask if a patient is taking their medications. Seriously if THAT is the only negative experience you have then please take your business elsewhere.
Proprium Pharmacy is a US Pharmacy based in Chesapeake, Virginia. Proprium Pharmacy is located at 535 Independence Pkwy, Chesapeake, VA 23320, USA.
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