7
3101 Bromay St, Chesapeake, VA 23321, USA
Chesapeake, Virginia 23321
+1 757-638-3600

Good service. Rented a U-Haul truck from here. My car was slightly damaged in their parking lot while I had the rental however.

(I can see the Sat/Sun open door sales an obstacle to entry/exit, but these have been stopped.)

The most unprofessional business in Hampton roads. Rude and doesn't know how to comply with customers. I do not recommend this facility to anyone.

Currently, I have two units at this property and have had nothing but very good customer service and storage experience. I would give them five stars!

Very secure location. Good lighting in the storage areas. Very friendly staff. Lots of security cameras and the items feel very safe there.

Over my lifetime I have used a number of different storage companies.

Worst customer service ever! The manager Kim is very rude. I felt as soon as I walked in the door I was discriminated. I called ahead of time to see what was available and the cost, I was given a price quote over the phone. So when I arrived I was told they had no inside units for $90 by Kim and I told her I spoke with a male gentlemen over the phone and gave me that information . He then came out and said yess we do and proceeded to pull up the information. Then Kim says oh they are booked we are out of those they fill up fast. Me being a little upset I said just show me what you have. I did get a unit for $120 . I RESERVED a uhaul truck, another issue. When I RESERVED it I told him I wanted to pick it up at 4:30pm. He put it in for 12:45pm told me it didn't matter I could pick it up anytime after that. So I went to pick up the truck about 4:15pm and was told I lost my reservation since I was not there at 12:45pm. Needless to say I cancel my storage unit there was told rudely "Your not getting a refund" I only had it 4 days. At this point for me they can have that $60 Because to me they were not going to get my business there , it's more businesses in the area that didn't make feel if I wasn't welcome. So I would not recommend this establishment at all unfriendly, rude and price of units all depends on who you are.

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Harbour View Self Storage — Storage in Chesapeake

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Harbour View Self Storage

Storage at 3101 Bromay St, Chesapeake, VA 23321, USA. Here you will find detailed information about Harbour View Self Storage: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    9:00 AM – 5:00 PM
  • Tuesday
    9:00 AM – 5:00 PM
  • Wednesday
    9:00 AM – 5:00 PM
  • Thursday
    9:00 AM – 5:00 PM
  • Friday
    9:00 AM – 5:00 PM
  • Saturday
    9:00 AM – 5:00 PM
  • Sunday
    Closed

Rating

4
/
5
Based on 7 reviews

Contacts

Categories:
State:
Virginia
Address:
3101 Bromay St, Chesapeake, VA 23321, USA.
City:
Chesapeake
Postcode:
23321

About Harbour View Self Storage

Harbour View Self Storage is a US Storage based in Chesapeake, Virginia. Harbour View Self Storage is located at 3101 Bromay St, Chesapeake, VA 23321, USA.


Please contact with Harbour View Self Storage using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Harbour View Self Storage opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Harbour View Self Storage

  • Added 2016.07.19
    Good service. Rented a U-Haul truck from here. My car was slightly damaged in their parking lot while I had the rental however.
  • Molly
    Added 2016.07.12
    (I can see the Sat/Sun open door sales an obstacle to entry/exit, but these have been stopped.)
  • Alex
    Added 2015.03.29
    The most unprofessional business in Hampton roads. Rude and doesn't know how to comply with customers. I do not recommend this facility to anyone.
  • Ashley
    Added 2015.03.03
    Currently, I have two units at this property and have had nothing but very good customer service and storage experience. I would give them five stars!
  • Taylor
    Added 2014.08.19
    Very secure location. Good lighting in the storage areas. Very friendly staff. Lots of security cameras and the items feel very safe there.
  • Autumn
    Added 2014.04.03
    Over my lifetime I have used a number of different storage companies.
  • Jada
    Added 2013.12.29
    Worst customer service ever! The manager Kim is very rude. I felt as soon as I walked in the door I was discriminated. I called ahead of time to see what was available and the cost, I was given a price quote over the phone. So when I arrived I was told they had no inside units for $90 by Kim and I told her I spoke with a male gentlemen over the phone and gave me that information . He then came out and said yess we do and proceeded to pull up the information. Then Kim says oh they are booked we are out of those they fill up fast. Me being a little upset I said just show me what you have. I did get a unit for $120 . I RESERVED a uhaul truck, another issue. When I RESERVED it I told him I wanted to pick it up at 4:30pm. He put it in for 12:45pm told me it didn't matter I could pick it up anytime after that. So I went to pick up the truck about 4:15pm and was told I lost my reservation since I was not there at 12:45pm. Needless to say I cancel my storage unit there was told rudely "Your not getting a refund" I only had it 4 days. At this point for me they can have that $60 Because to me they were not going to get my business there , it's more businesses in the area that didn't make feel if I wasn't welcome. So I would not recommend this establishment at all unfriendly, rude and price of units all depends on who you are.
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