Over the years, I have been to a number of optometrists around Hampton Roads searching for a practice where I feel I'm getting first-class, comprehensive eye care in a relaxed but professional setting. My experience at EVEA exceeded all of my expectations. The doctors are exceptional. Never had I been to a private optometry practice that trains optometry students and residents. Neither had I been to a practice that took such an extensive medical history, or took my blood pressure and vitals. They have the most current devices, but their personal touch is what really blew me away. The nurses and doctor spent considerable time answering my questions and explaining each procedure and their results. The office is beautiful and the staff is courteous and respectful. These people are pros and get my highest recommendation.
Awesome experience every time I go. Shout out to Tonya who helped me pick my glasses and was very helpful. Wonderful customer service from front desk to selecting the right glasses. Thank you for a pleasant experience.
I love this office!!! I had no wait time, the ladies at the front desk were polite and quick to get me signed in. The techs that did my exam were friendly and you could tell they knew their stuff. The equipment this office uses is some crazy high tech stuff. I've never had any of it used on me before and I have been going to the eye doctors for glasses and contact lenses for over 25+ years. It made me feel like I was getting a thorough exam, instead of just reading from a chart and then bye! Have a nice day, like places I've been in the past. Dr. Swatts and Dr. Swatts are awesome. I met them both. You can tell they really care about their patients. They took the time to explain my results to me and what those results meant in laymens terms which I appreciate. I felt confident in their assessments as a result. To top it all of the guy who helped me pick out my glasses was really really nice and patient. I'm pretty indecisive and he was fantastic and tolerant and I appreciated his assistance. I left a very happy lady and highly recommend their practice for all of your eye care needs.
The staff was helpful, patient and really knowledgeable. My doctor (Dr. Courtney Kness) was excellent and made me feel relaxed and at ease!
My mother went in for an eye exam and her experience was less than ideal. She saw Dr. Swass (not sure of spelling), who came in dilated and examined her eyes, showed her a video and gave her a diagnosis of a progressive eye disease. She left with no prognosis, limited understanding of diagnosis, a referral for corneal surgery and eyes extremely sensitive to light. No one thought to inform her that she may not be able to drive, needless to say, she ended up pulled over on side of road waiting for a ride. I called and spoke to clinical supervisor who took my complaint with no follow up!!
Eastern Virginia Eye Associates is a US Doctor based in Chesapeake, Virginia. Eastern Virginia Eye Associates is located at 1108 Cedar Rd, Chesapeake, VA 23322, USA.
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