Do not shop here!! I have had my stone fall out 3 times. Growing increasingly worried I asked the manager why it keeps falling out and I was told that " it should be only worn on special occasions" which was not what it was bought for. So I proceeded to ask why he did not inform me before it was bought as he was informed it was for everyday use and he said "how am I supposed to know that". As I proceeded to ask more questions he grew increasingly short and snippy. On top of all of that he mixed up my paper work with someone else which had all of my information. Do not shop here and save your money!!
Love my ring! This place is total professionals! They serve my rings with a smile.
Having one diamond fall out of an Engagement ring, okay, that can be fixed. But the EXACT SAME diamond falling out less than a month later? UNACCEPTABLE. DO NOT I REPEAT DO NOT GO TO THIS STORE TO GET ANYTHING. I am so livid. My fiance is in the military, and is gone more than he is home. I have this beautiful ring he picked out for me and I CAN NOT EVEN WEAR IT because it has to go back to get "fixed"? No, Unacceptable. You put me out; you're making me come back to Kay to get my ring sent back off? AND on top of ALL OF THAT; our ENGAGEMENT PHOTOS ARE RIGHT AROUND THE CORNER. That is something that has been planed for MONTHS now; and guess what? I have to CANCEL them. Why? MY RING WONT BE ON MY HAND BECAUSE SOMEONE DIDN'T WANT TO DO THEIR JOB THE FIRST TIME AROUND! Honestly I can not even describe how angry I am. The first time I luckily found the diamond. this time... IT IS GONE :'( I no longer have the exact same diamonds as the original ring. Honestly... You all, do not get anything from here.
All I can say is I'm not surprised that woman had a terrible with corey! He basically told me to leave the store , I was doing nothing with my life, and not to shop there if I wanted one on one customer service," it's ok though I called corporate! Done with Kay Jewelers! I'll got to JB Robinson from now on I don't shop at the store when corey is there ! He's rude and mean! Be careful!
Do not shop. This place minipulates interest rates to 26%. Is hat a rip-off. Luckily I transfered it to my 8% credit card. I have a $10000 limit here and I will never spend a dime here again. What crooks.
Kay Jewelers is a US Jewelry Store based in Chesapeake, Virginia. Kay Jewelers is located at 1401 Greenbrier Pkwy. S, Space 2264, Chesapeake, VA 23320, USA.
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