Several things went wrong during my move. A representative came out to assess my belongings (take pictures) and give me a quote. I accepted the quote and paid the down payment. Moving day comes and there are no movers. I called the office and was told they had the wrong moving date. I had proof of text messages showing I changed the date and AJ confirmed he received the change. So almost 4 hours after the scheduled time the movers arrive (which ultimately added a day to my move).The driver stated that he could not fit everything in one truck. Also, my mower would not fit as they had brought the wrong truck without a lift. A few more hours go by and I'm told it will cost 3500.00 for an addt'l truck. I refused to pay that why should I have to pay for your companies incompetence? So i get a 2nd truck for 1000.00 that has a lift for mower. I'm told my stuff will fit. It didn't fit & I had to donate things I didn't want to as I was moving out of state and couldn't go back and pick things up. My car, truck, and boat were also fully loaded with stuff. The company sent someone out to take my things to goodwill, which I do appreciate but if I had known how expensive it would be to move my stuff and have ALL of my things get to Ky in one piece then I would have chosen any of the other quotes I received. This company is so worried about getting your business that they give you a price that can't be beat by competitors and then moving day comes, when you likely have limited options and tell you "oops we were wrong it's going to be $ 3500 more. " This seems incredibly shady and I will never go with this company again! I would like to say Michael Gibbs, Khari Jenkins, Charles Collins, Tim, and Stephanie Collins were great. Thank you guys and gals for everything you did to try to make this right. The movers themselves were great and tried to accommodate for management's lack of professionalism.
Emily has been an absolute pleasure to work with.
I just have to comment how wonderful my moving experience was today. These poor men lugged my one bedroom apartment up FOUR flights of stairs in the pouring rain and were so nice, helpful, and didn't complain once. Even I complain about walking up those stairs when it's just me and my purse, and they hauled my whole life! Strongly recommend and would definitely hire again.
Two Men And A Truck is a US Moving Company based in Chesapeake, Virginia. Two Men And A Truck is located at 500 Freeman Ave #108, Chesapeake, VA 23324, USA.
Please contact with Two Men And A Truck using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Two Men And A Truck opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Moving Company in Chesapeake