before and it was a delight everyone was wonderful .When they couldn't accommodate me on Friday I received an upgrade ,a BEAUTIFUL van that served all our family's needs for our road trip to the cabin. I would definitely rent from them again. All of the employees were helpful and very friendly Thanks Enterprise!!!!
I was promised a specific pick up time by "Trent" in a conference call with USAA. It did not happen. I called and spoke with "Amber" who told me they had a car coming in a half an hour and they only had the one car coming. I was finally picked up 50 minutes after I had been promised. Once at the store, I was told by "Elizabeth" that it was basically my fault because they had sent 3 different cars for pick ups to the body shop where I was waiting.
Awesome dealership by default because they have indoor gulf. Totally a hidden jem. Catered to my needs and answered all my questions thoroughly. Trent thanks so much for giving me a ride and providing excellent customer service!
I have been renting with this location for a little over a year. The associates and customer service is awesome. They make you feel like family and not just another customer to serve. The cars are always clean and well maintenanced. I will continue to rent from this company and location.
I don't appreciate being lied to. They could at least attempt to get their lies on the same page. How ridiculous. If I has not been forced to rent from them by my insurance company, I would not have.
I had never rented a car from Enterprise
I have been using Enterprise Car Rental on N. Battlefield Blvd. in Chesapeake VA every couple of months for going on 7 years. I have a knee problem and only certain cars are drivable without pain. For seven years, every manager has worked with me, and their new manager is no exception. He was able to get me one of the cars I needed at the very last minute before I left on my trip. Thank you Enterprise staff at this location for always being so helpful. I would recommend using this location to everyone and have!
Enterprise Rent A Car is a US Car Rental based in Chesapeake, Virginia. Enterprise Rent A Car is located at 1426 N Battlefield Blvd, Chesapeake, VA 23320, USA.
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